IBM

In this 60-minute webinar, discover how generative AI and IBM Bob can transform patient feedback into actionable insights. This session walks through summarizing patient feedback with AI, evaluating the quality of AI-generated summaries, and designing a service recovery plan — all through a live coding demo.

What You’ll Learn

• Summarize patient feedback using generative AI
• Evaluate the accuracy and quality of AI-generated summaries
• Design a service recovery plan based on patient feedback analysis

Program Breakdown & Modules

1. Total Estimated Duration for webinar: 60 minutes ‍
2. Total Estimated Duration for all optional and webinar training: 65 minutes ‍
3. Preparatory Activity (Recommended before live session): 5 minutes This video introduces how AI tools, such as IBM Bob, can streamline everyday work by automating routine tasks and assisting with more complex ones. We kindly suggest that you watch this brief video before starting the webinar. NOTE: This is the same recommended video for all fall webinars in this series. You need to watch it once.

Live Virtual Classroom

• Live Webinar: Build an AI Wellness App in 60 Minutes ‍
• Date & Time: October 06, 2026 | 12:00 PM -1:00PM ET ‍
• Duration: 1 hour

Registering for the IBM SkillsBuild Webinar

1. Click the teal Register button on the NAAIC event page.

2. You will be prompted to Log-in or register for IBM SkillsBuild.

NOTE: If you do not have an IBM SkillsBuild account, you can create a free account.

3. Click the blue ENROLL button on the IBM website.

4. Manually add the event to your calendar. (IBM will not send an automated calendar invite.)

IBM SkillsBuild email invitations will come from donotreply@skillsbuild.org and be shared during enrollment period.

IMPORTANT: Once you click "Enroll", it takes up to 24 hours for IBM SkillsBuild to share your official invitation. (Check junk mail.)

On the day of the webinar, the link will be posted in the webinar section of the IBM learning plan.

In this 60-minute webinar, learn how AI dev tools like IBM Bob can accelerate building health-tech apps. This session covers market context, a live coding demo, and key security/privacy practices for handling health data.

What You’ll Learn

• Understand AI trends in fitness, nutrition, sleep, and mental wellness tech
• See how IBM Bob speeds up development via code generation, testing, and docs
• Build a basic health-tracking feature using natural language prompts
• Debug and test AI-generated code
• Auto-generate project documentation
• Apply security, privacy, and compliance best practices for health data

Program Breakdown & Modules

1. Total Estimated Duration for webinar: 60 minutes ‍
2. Total Estimated Duration for all optional and webinar training: 65 minutes ‍
3. Preparatory Activity (Recommended before live session): 5 minutes This video introduces how AI tools, such as IBM Bob, can streamline everyday work by automating routine tasks and assisting with more complex ones, We kindly suggest that you watch this brief video before starting the webinar. NOTE: This is the same recommended video for all fall webinars in this series. You need to watch it once.

Live Virtual Classroom

• Live Webinar: Build an AI Wellness App in 60 Minutes ‍
• Date & Time: September 29, 2026 | 12:00 PM -1:00PM ET ‍
• Duration: 1 hour

Registering for the IBM SkillsBuild Webinar

1. Click the teal Register button on the NAAIC event page.

2. You will be prompted to Log-in or register for IBM SkillsBuild.

NOTE: If you do not have an IBM SkillsBuild account, you can create a free account.

3. Click the blue ENROLL button on the IBM website.

4. Manually add the event to your calendar. (IBM will not send an automated calendar invite.)

IBM SkillsBuild email invitations will come from donotreply@skillsbuild.org and be shared during enrollment period.

IMPORTANT: Once you click "Enroll", it takes up to 24 hours for IBM SkillsBuild to share your official invitation. (Check junk mail.)

On the day of the webinar, the link will be posted in the webinar section of the IBM learning plan.

This 60-minute webinar explores the growing market for Super Bowl and major sporting event tickets, and demonstrates how AI-assisted development tools like IBM Bob can be used to rapidly prototype a smart ticket-tracking application. Attendees will get a quick primer on ticket pricing trends and marketplace dynamics, followed by a live, hands-on coding demo where a price tracker is built from scratch using natural language prompts. The session closes with a discussion on responsible development practices, including respecting marketplace terms of service when building tools that interact with ticket data.

What You’ll Learn

• Understand the ticket marketplace landscape, including pricing trends, differences between official and resale channels, and common pain points that make tracking tools valuable.
• Identify core features of a price-tracking application, such as price alerts, multi-source comparison, and fraud/suspicious listing detection.
• Use IBM Bob to scaffold an application from natural language prompts.  
• Iteratively add features to an existing codebase using AI assistance, including implementing logic like conditional alerts and flagging rules.
• Debug and test AI-generated code, recognizing common issues and using Bob to help identify and resolve them.
• Auto-generate documentation for a project using AI tools, improving handoff and maintainability.
• Apply responsible development practices understanding the compliance risks of scraping live marketplace data and when to use mock/sample data instead.

Program Breakdown & Modules

1. Total Estimated Duration for webinar: 60 minutes ‍
2. Total Estimated Duration for all optional and webinar training: 65 minutes ‍
3. Preparatory Activity (Recommended before live session): 5 minutes This video introduces how AI tools, such as IBM Bob, can streamline everyday work by automating routine tasks and assisting with more complex ones, We kindly suggest that you watch this brief video before starting the webinar. NOTE: This is the same recommended video for all fall webinars in this series. You need to watch it once.  

Live Virtual Classroom

1. Live Webinar: Build the Ultimate Ticket Tracker with AI ‍
2. Date & Time: September 22, 2026 | 12:00 PM -1:00PM ET ‍
3. Duration: 1 hour

Registering for the IBM SkillsBuild Webinar

1. Click the teal Register button on the NAAIC event page.
2. You will be prompted to Log-in or register for IBM SkillsBuild.
   
   1. NOTE: If you do not have an IBM SkillsBuild account, you can create a free account.
3. Click the blue ENROLL button on the IBM website.
4. Manually add the event to your calendar. (IBM will not send an automated calendar invite.)

• IBM SkillsBuild email invitations will come from donotreply@skillsbuild.org and be shared during enrollment period.
• IMPORTANT: Once you click "Enroll", it takes up to 24 hours for IBM SkillsBuild to share your official invitation. (Check junk mail.)
• On the day of the webinar, the link will be posted in the webinar section of the IBM learning plan
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In this interactive webinar, participants will explore the ethical dimensions of Artificial Intelligence and examine how core values shape our evolving technological landscape.

As AI tools become an everyday part of work and personal life, understanding their ethical implications is vital. This module equips learners to analyze AI ethics challenges in common applications, evaluate fairness and transparency in digital tools, and critically assess AI-generated outputs. By adopting an informed approach, you will learn to make responsible decisions that cultivate trust, uphold integrity, and respect human values.

What You’ll Learn

By the end of this module, you will be able to:

• Analyze AI Ethics Dilemmas: Identify and evaluate ethical challenges present in common AI tools and daily applications.
• Assess Fairness & Transparency: Examine algorithmic transparency, bias, and fairness in everyday technology tools.
• Evaluate AI-Generated Outputs: Critically judge the ethical implications and reliability of content created by AI systems.
• Make Informed & Responsible Decisions: Apply practical frameworks to choose and utilize AI tools that earn trust and respect human rights.

Program Breakdown & Modules

Total Estimated Duration: 1 Hour 5 Minutes

1. Preparatory Activity (Recommended Before Live Session)

• Video: How AI shows up at work: Automation, augmentation, and human judgment
• Duration: 5 mins
• Description: An introduction to how AI tools streamline everyday tasks through automation and augmentation while emphasizing the critical role of human judgment.

2. Live Virtual Classroom

• Live Webinar: Decoding Responsible AI: Upholding Pillars of Trust
• Date & Time: September 18, 2026 | 11:00 AM – 12:00 PM ET
• Duration: 1 hour

Registering for the IBM SkillsBuild Webinar

1. Click the teal Register button on the NAAIC event page.

2. You will be prompted to Log-in or register for IBM SkillsBuild.

NOTE: If you do not have an IBM SkillsBuild account, you can create a free account.

3. Click the blue ENROLL button on the IBM website.

4. Manually add the event to your calendar. (IBM will not send an automated calendar invite.)

IBM SkillsBuild email invitations will come from donotreply@skillsbuild.org and be shared during enrollment period. 

IMPORTANT: Once you click "Enroll", it takes up to 24 hours for IBM SkillsBuild to share your official invitation. (Check junk mail.)

On the day of the webinar, the link will be posted in the webinar section of the IBM learning plan.

NAAIC hosted an info session in collaboration with IBM SkillsBuild to connect higher education with top-tier technology leaders.This powerful, no-cost global learning platform provides educators with turnkey AI courses, hands-on lab environments, and industry-recognized digital credentials designed to prepare students for high-demand careers.  

Join us for an interactive information session where we will showcase how to seamlessly integrate these market-aligned resources into your existing academic programs.

What We Will Cover

• The NAAIC & IBM SkillsBuild Partnership: An overview of how this collaboration expands access to cutting-edge AI and tech curriculum without added institutional costs.
• Live Platform & Landing Page Demo: A step-by-step walkthrough of the custom IBM SkillsBuild portal. Learn how to navigate the instructor interface, assign AI learning paths, and track student badge progress.
• Unveiling the Fall Webinar Series: Get an exclusive preview of our upcoming fall professional development sessions, designed to support faculty in integrating coursework, prompt engineering, generative AI ethics, and workforce readiness into their classrooms.

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About This Learning Activity

Generative AI is rapidly reshaping higher education, presenting both unique challenges and transformative opportunities in the classroom. This blended module is designed to help college faculty and academic staff move from AI anxiety to pedagogical agency.

Participants will explore key issues facing higher education today—including academic integrity, transparency, and student trust. Through actionable strategies, you will learn how to guide students in using AI responsibly, nurture critical thinking, and build modern classroom practices that prepare students for an AI-integrated professional world.

What You’ll Learn

By the end of this module, college faculty and staff will be able to:

• Address Key Educational Challenges: Identify and navigate core issues surrounding AI in academia, including transparency, trust, and institutional integrity.
• Implement Responsible AI Pedagogy: Apply practical classroom strategies that encourage ethical and responsible AI usage among students.
• Build Critical Evaluation Skills: Support students in developing essential verification and critical thinking habits when interacting with AI tools.
• Integrate AI with Confidence: Develop clear, practical approaches to thoughtfully incorporate generative AI into your teaching practices and course design.

Program Breakdown & Modules

Total Estimated Duration: 60 minutes

1. Live Virtual Classroom

• Live Session: From Anxiety to Agency: Equipping Faculty to Teach Responsible AI
• Date & Time: August 19, 2026 | 5:00 PM – 6:00 PM ET
• Duration: 1 hour

2. Optional Self-Paced Content

• AI Impact (5 hrs 15 mins)
• Decoding Responsible AI: Upholding Pillars of Trust (4 hrs 45 mins)
• Navigating AI Risks and Data Security (4 hrs 45 mins)
• Develop an AI Solution for a Public Health Organization (2 hrs 15 mins)

Registering for the IBM SkillsBuild Webinar

1. Click the teal Register button on the NAAIC event page.

2. You will be prompted to Log-in or register for IBM SkillsBuild.

NOTE: If you do not have an IBM SkillsBuild account, you can create a free account.

3. Click the blue ENROLL button on the IBM website.

4. Manually add the event to your calendar. (IBM will not send an automated calendar invite.)

IBM SkillsBuild email invitations will come from donotreply@skillsbuild.org and be shared during enrollment period. 

IMPORTANT: Once you click "Enroll", it takes up to 24 hours for IBM SkillsBuild to share your official invitation. (Check junk mail.)

On the day of the webinar, the link will be posted in the webinar section of the IBM learning plan.

What You’ll Learn

By the end of this learning activity, you will be able to:

• Identify Key AI Applications: Pinpoint high-impact uses of AI in modern higher education settings.
• Optimize Academic Workflows: Evaluate and leverage AI tools to streamline teaching, research, and administrative duties.
• Enhance Productivity & Decision-Making: Apply AI-driven solutions to save time and work more efficiently.
• Practice Responsible AI Adoption: Recognize key considerations for ethical, secure, and responsible AI usage in academia.

Program Breakdown & Modules

Total Estimated Duration: 60 minutes

1. Live Virtual Classroom

• Live Session: AI Efficiency for Faculty
• Date & Time: August 12, 2026 | 5:00 PM – 6:00 PM ET
• Duration: 1 hour

2. Optional Self-Paced Content

• Amplifying AI Capabilities (4 hrs 45 mins)
• Strategic AI Adoption (4 hrs)
• AI Applications in Society (5 hrs 35 mins)
• Evaluate AI Use to Increase Efficiencies in Operational Work (2 hrs 15 mins)

Registering for the IBM SkillsBuild Webinar

1. Click the teal Register button on the NAAIC event page.

2. You will be prompted to Log-in or register for IBM SkillsBuild.

NOTE: If you do not have an IBM SkillsBuild account, you can create a free account.

3. Click the blue ENROLL button on the IBM website.

4. Manually add the event to your calendar. (IBM will not send an automated calendar invite.)

IBM SkillsBuild email invitations will come from donotreply@skillsbuild.org and be shared during enrollment period. 

IMPORTANT: Once you click "Enroll", it takes up to 24 hours for IBM SkillsBuild to share your official invitation. (Check junk mail.)

On the day of the webinar, the link will be posted in the webinar section of the IBM learning plan.

This 4-week program is designed to provide learners with a strong foundation in Artificial Intelligence, followed by hands-on exposure to Generative AI, Prompt Engineering, and AI Agents and RAG. The program follows a progressive and beginner-friendly approach, ensuring learners from diverse backgrounds can easily grasp concepts and apply them in real-world scenarios. At the end of this experience, learners will earn an IBM SkillsBuild credential recognizing their knowledge in generative AI.

By the end of this program, learners will be able to:

• Understand the fundamentals of AI, ML, and Deep Learning
• Differentiate between various AI forms and applications
• Use Generative AI tools effectively
• Write structured and effective prompts
• Understand AI Agents and Retrieval-Augmented Generation (RAG)
• Apply AI concepts in real-world use cases through a capstone project

Session Details:

• Duration: 4 weeks
• Time: 11:00am ET
• Enrollment period: June 08 – June 26
• Orientation sessions: June 11, June 18, June 25
• Course period: June 29 – July 26
• Closing ceremony: August 12

Registering for the IBM SkillsBuild Webinar

If you do not have an IBM SkillsBuild account, you can create a free account in the registration link. Once your account is active, follow the registration link to sign up for the webinar.

This Agentic AI, Chatbot, and Retrieval-Augmented Generation (RAG) course is designed for learners who already have a foundational understanding of Artificial Intelligence concepts. The course offers a structured introduction to building intelligent, autonomous AI systems that can reason, retrieve information, and interact effectively with users in real-world scenarios. At the end of this experience, learners will earn an IBM SkillsBuild credential recognizing their knowledge in core concepts like AI agents, retrieval-augmented generation (RAG), and multiagent systems.

By the end of this cohort, learners will be able to:

• Understand core concepts of Agentic AI, chatbots, and Retrieval-Augmented Generation (RAG)
• Apply Generative AI responsibly, considering ethics, privacy, security, and bias
• Design effective prompts for LLMs, chatbots, and agent-based systems
• Build prompt templates and workflows with variables for dynamic AI outputs
• Develop and evaluate RAG pipelines using external knowledge sources
• Create and test chatbots and AI agents through hands-on practical exercises
• Integrate Agentic AI, chatbots, and RAG into real-world professional workflows

Session Details:

• Duration: 4 weeks
• Time: 11:00am ET
• Enrollment period: June 1 – June 19
• Orientation sessions: June 4, June 10, June 17
• Course period: June 22 – July 19
• Closing ceremony: August 05

Registering for the IBM SkillsBuild Webinar

If you do not have an IBM SkillsBuild account, you can create a free account in the registration link. Once your account is active, follow the registration link to sign up for the webinar.

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This learning plan provides a hands‑on introduction to data analysis and machine‑learning techniques. The Participants will learn Python fundamentals, explore data using NumPy and Pandas, and apply key ML methods such as supervised and unsupervised learning. Through guided modules and practical exercises, they will build skills in model development, evaluation, and automated ML tools like AutoAI.

By the end of this cohort, participants will be able to:

• Use Python for data analysis, including data types, loops, functions, NumPy, and Pandas.
• Perform data wrangling, cleaning, and exploratory data analysis (EDA).
• Understand core machine‑learning concepts and major learning methods.
• Build and evaluate supervised and unsupervised ML models.
• Apply AutoAI tools to automate model development.

Session Details:

• Duration: 4 weeks
• Time: 11:00am ET
• Enrollment period: May 18-June 05
• Orientation sessions: May 21, May 28, or June 4
• Course period: June 8 – July 05
• Closing ceremony: July 21

Registering for the IBM SkillsBuild Webinar

If you do not have an IBM SkillsBuild account, you can create a free account in the registration link. Once your account is active, follow the registration link to sign up for the webinar.

Learners will get hands-on experience with Prompt engineering, learning how to design, refine, and optimize prompts to generate accurate, relevant, and high-quality outputs from AI models. Through practical exercises and guided labs, participants will explore how Generative AI can be used to enhance productivity, creativity, and problem-solving across various domains.

Upon successful completion, participants will earn two digital credentials along with one optional credential, recognizing their knowledge of Generative AI fundamentals and their ability to apply prompt engineering techniques in real-world use cases.

By the end of this cohort, learners will be able to:

• Understand core concepts and fundamentals of Generative AI
• Apply Generative AI responsibly, considering ethics, privacy, and bias
• Write prompts to generate specific output from LLMs
• Develop prompt templates with variables to generate output from LLMs
• Apply prompt engineering techniques to generate accurate and relevant outputs.
• Use Generative AI tools through hands-on practical exercises
• Integrate Generative AI into real-world professional workflows

Session Details:

• Duration: 4 weeks
• Time: 11:00am ET
• Enrollment period: May 04 – May 22
• Orientation sessions: May 06, May 13, or May 20
• Course period: May 25 – June 21
• Closing ceremony: July 8

Registering for the IBM SkillsBuild Webinar

If you do not have an IBM SkillsBuild account, you can create a free account in the registration link. Once your account is active, follow the registration link to sign up for the webinar.

NAAIC hosted an info session in collaboration with IBM to introduce its new partnership centered on IBM SkillsBuild. The session provided an overview of how IBM SkillsBuild, a free global learning platform offering AI courses, credentials, and training, could be integrated into academic programs to support workforce-ready skill development. Attendees learned how this collaboration expanded access to industry-aligned curriculum, professional development opportunities, and digital credentials, reinforcing NAAIC’s mission to connect educators with leading technology partners and strengthen pathways into high-demand AI careers.

Recording:

Join IBM SkillsBuild for a one-hour webinar on exploring how to write prompts to generate required output from generative AI models such as large language models (LLMs). You’ll also learn how to create prompt templates with variables to generate output from LLMs.

Participants will gain insight into how AI is applied in both classrooms and administrative operations to enhance efficiency, personalize learning, and boost student engagement.

Registering for the IBM SkillsBuild Webinar

If you do not have an IBM SkillsBuild account, you can create a free account in the registration link. Once your account is active, follow the registration link to sign up for the webinar.